SAP Consulting

SAP implementations

The main area of BPEA CONSULTING’s operations is the implementation of SAP solutions. Since 2008, we have delivered several SAP implementation projects in Europe, US and India, including several dozen projects that resulted in the creation of a comprehensive SAP solution. Experience from various industries and international enterprises has allowed BPEA CONSULTING to create a large project team, which is distinguished by its in-depth knowledge of business and SAP solutions.

We specialise in demanding projects, including:

large, comprehensive implementations, e.g. in multi-plant companies

preparation, development and rollouts of corporate SAP solutions in an international environment

SAP projects related to changes (reorganisations, merges, takeovers)

innovative implementation projects for new SAP solutions and technologies

BPEA CONSULTING’s offer is comprehensive ― from implementation preparation and delivery of a license, through implementation and training services as well as delivery of a hardware platform, up to service and support in the use and development of SAP software in the company. For Customers, this means cooperation with a single experienced provider, who takes responsibility for the entire project.

SAP rollouts

For multinationals using corporate SAP templates, BPEA CONSULTING offers support in SAP rollout programs in any field and country.

We assure the compliance of SAP systems with both multinational-level requirements and the needs of subsidiaries in individual countries. We have been entrusted with SAP rollout support by more than 40 corporations, including global and European market leaders.

Depending on the needs, the BPEA CONSULTING support can cover the following areas:

· rollout management

· execution of all or selected implementation works

· assurance of the compliance of corporate solutions with the legal requirements of a specific country

· coordination of cooperation with subcontractors

· modification and development of the corporate SAP template

SAP nearshoring

BPEA CONSULTING offers the SAP nearshoring service to large (primarily international) corporations interested in reducing costs of maintenance and development of SAP solutions while maintaining the high quality of services.

The primary benefit of working with BPEA CONSULTING in the nearshoring model is the very good value for money. Compared to commonly used offshoring of SAP services (e.g. in the Far East) the advantages of SAP nearshoring with BPEA CONSULTING are: cultural affinity and ease of communication, as well as a higher quality of services.

Nearshoring-based cooperation provides for:

a permanent cooperation agreement (fixed, predictable costs; a guaranteed response time)

remote execution of all or majority of works

favourable price conditions (ensured by permanent cooperation and low logistics costs)

As part of SAP nearshoring, we offer for example:

· ABAP/Java development work

· development work related to SAP Business Intelligence

· development work related to SAP integration technologies (e.g. SAP PI/XI)

· SAP Basis work

· long term ’rental’ of SAP specialists (the so-called SAP bodyleasing)

· remote administration of SAP systems

SAP bodyleasing is a form of cooperation that involves the long-term ’provision’ of a BPEA CONSULTING specialist to the customer. Under a contract, the BPEA CONSULTING specialist becomes a member of the SAP competency center or the customer's project team. The work may be carried out on-site at the customer’s office or remotely.

As part of the SAP bodyleasing service, we offer, among others, the availability of:

individual module consultants – SAP HANA, SAP ERP, SAP BI, SAP CRM and others.

SAP Basis specialists

ABAP and Java developers

SAP integration technology specialists

All the Other SAP Consultants

SAP upgrades

We have experience from several dozen SAP upgrade projects, including upgrade projects for the biggest SAP systems in Poland. We carry out technical and functional upgrades of all components of SAP solutions:

hardware platforms

operating systems

databases

releases of SAP applications

We provide the following services:

a pre-upgrade analysis and preparation of an SAP upgrade

training on the differences between SAP releases (the so-called SAP delta training)

execution / support of upgrade work in the Basis area

execution / support of upgrade work in functional modules and ABAP

execution / support in the SAP EHP area (SAP Enhancement Packages)

audits of SAP upgrade projects

hosting of additional test environments in the BPEA CONSULTING Data Center

upgrade project management

SAP integration with other systems

When implementing and developing the SAP system for customers, BPEA CONSULTING also deals with its integration with other applications operating in the company (non-SAP and SAP systems), and with the IT systems of the customer’s business partners.

BPEA CONSULTING has carried out dozens of SAP integration projects. The implementation and integration experience of BPEA CONSULTING provides customers with a full range of support in the development of SAP as the main IT platform in the company.

Depending on the needs, BPEA CONSULTING provides integration services based on different technologies and solutions, including those included in the SAP NetWeaver integration platform, such as:

SAP Process Integration (SAP PI, formerly SAP XI - Exchange Infrastructure)

SAP NetWeaver Portal

SAP BW data warehouse

SAP Business Connector

other integration mechanisms e.g. RFC, IDOC, BAPI, ALE/OLE

SAP projects related to organizational changes

The areas of BPEA CONSULTING’s specialisation include SAP projects related to changes in companies that already use SAP systems. These changes can apply both to the company’s business as well as IT strategies and the way in which an SAP environment is managed.

The projects of this type are particularly demanding for a customer and an implementation company, since they are carried out “on a living” organism of the company that uses SAP, often within a short time frame and simultaneously with organisational changes.

SAP application management

SAP application management (or remote support for SAP users, SAP application support) is a remote assistance service provided by the BPEA CONSULTING Outsourcing Center. It is intended to help the customer’s SAP users solve problems occuring during ongoing operation of the system.

The SAP application management service complements each other with the SAP Maintenance and offers the customers the so-called second support line. The application management is a point of contact for service notifications of the customer and guarantees:

Solving problems that are not suitable for support by the manufacturer of the SAP software as part of the SAP Maintenance Agreement

Forwarding of other problems to the manufacturer's service

SAP application management service is provided by dedicated teams of support consultants, operating within the BPEA CONSULTING Outsourcing Center. Benefits of the BPEA CONSULTING Outsourcing Center services include:

the permanent availability of experienced specialists

a single point of contact (a Service Desk team) irrespective of a reported issue

service based on a fixed contract and SLA provisions (concerning a response time, among other things)

the highest global standards in data security (Information Security Management System compliant with ISO 27001) and in IT service management (IT Service Management System compliant with ISO 20000 and ITIL recommendations)

SAP Administration

BPEA CONSULTING Outsourcing Center provides services in administration of customers’ SAP systems – both systems in hosting or collocation, as well as remotely. We supervise the security and performance of systems in use on a continuous basis and provide assistance in planning system development.

The customers’ systems are connected to BPEA CONSULTING central monitoring systems. Therefore, the BPEA CONSULTING Outsourcing Center administrators are pro-actively informed online about the occurrence of any events which might affect the security and stability of SAP systems.

Depending on the needs of the Outsourcing Center customer, BPEA CONSULTING:

takes over full responsibility for the administration of systems (SAP administration outsourcing)

supports the Customer’s administrators remotely (SAP administration support) by carrying out regular reviews of systems on request

SAP administration services (also called SAP Basis administration) are provided by dedicated teams of consultants, operating within the BPEA CONSULTING Outsourcing Center. Benefits of BPEA CONSULTING Outsourcing Center services include:

the permanent availability of experienced specialists

a single point of contact (a Service Desk team) irrespective of a reported issue

having a dedicated contract coordinator

service based on a fixed contract and SLA provisions (concerning a response time, among other things)

SAP environment monitoring by the state-of-the-art BPEA CONSULTING monitoring center

transfer of the responsibility for ensuring the availability of systems (applicable to administration outsourcing) to the BPEA CONSULTING Outsourcing Center

SAP Maintenance

The BPEA CONSULTING Outsourcing Center provides an SAP maintenance service (the so-called SAP manufacturer’s support). Depending on the customer’s needs, we provide SAP maintenance through the SAP Standard Support model or the SAP Enterprise Support model.

The SAP maintenance complements each other with the SAP application management (support for SAP users) that applies to customers as the so-called second support line. The application management is a point of contact for service notifications of customers and enables solving problems that are not suitable for support by the manufacturer of the SAP software as part of the SAP Maintenance Agreement as well as forwarding of other problems to the manufacturer's service.

SAP maintenance service is carried out in the BPEA CONSULTING Outsourcing Center. The benefits of services provided by a professional service organisation include:

the permanent availability of experienced specialists

a single point of contact (a Service Desk team) irrespective of a reported issue

service based on a fixed contract and SLA provisions (concerning response time, among others)